NiCad and NiMH:
The main difference between the two is the fact that NiMH batteries (the newer of the two technologies) offer higher energy densities than NiCads. In other words, pound for pound, NiMH delivers approximately twice the capacity of its NiCad counterpart. What this translates into is increased run-time from the battery with no additional bulk to weigh down your portable device. NiMH also offers another major advantage: NiCad batteries tend to suffer from what is called the "memory effect". NiMH batteries are less prone to develop this dreaded affliction and thus require less maintenance and care. NiMH batteries are also more environmentally friendly than their NiCad counterparts since they do not contain heavy metals (which present serious landfill problems).

Li-Ion
Li-Ion has quickly become the emerging standard for portable power in consumer devices. Li-Ion batteries produce the same energy as NiMH batteries but weigh approximately 35% less. This is crucial in applications such as camcorders or notebook computers where the battery makes up a significant portion of the device's weight. Another reason Li-Ion batteries have become so popular is that they do not suffer from the

What is the "Memory Effect"?
NiCad batteries, and to a lesser extent NiMH batteries, suffer from what's called the "memory effect". What this means is that if a battery is repeatedly only partially discharged before recharging, the battery "forgets" that it has the capacity to further discharge all the way down. To illustrate: If you, on a regular basis, fully charge your battery and then use only 50% of its capacity before the next recharge, eventually the battery will become unaware of its extra 50% capacity which has remained unused. The battery will remain functional, but only at 50% of its original capacity. The way to avoid the dreaded "memory effect" is to fully cycle (fully charge and then fully discharge) the battery at least once every two to three weeks. Batteries can be discharged by unplugging the device's AC adapter and letting the device run on the battery until it ceases to function. This will insure your battery remains healthy.

The New Battery Isn't Charging. What's the Deal?
New batteries are shipped in a discharged condition and must be charged before use. We generally recommend an overnight charge (approximately twelve hours). Refer to the user's manual for charging instructions. Rechargeable batteries should be cycled - fully charged and then fully discharged - two to four times initially to allow them to reach their full capacity. (Note: it is normal for a battery to become warm to the touch during charging and discharging).

How Can I Maximize Battery Performance?
There are several steps you can take to insure that you get maximum performance from the battery:
Break In New Batteries
New batteries come in a discharged condition and must be fully charged before use. It is recommended that you fully charge and discharge the new battery two to four times to allow it to reach its maximum rated capacity.

Prevent the Memory Effect
Keep the battery healthy by fully charging and then fully discharging it at least once every two to three weeks. Exceptions to the rule are Li-Ion batteries which do not suffer from the memory effect.

Keep the Batteries Clean
It's a good idea to clean dirty battery contacts with a cotton swab and alcohol. This helps maintain a good connection between the battery and the portable device.

Exercise the Battery
Do not leave the battery dormant for long periods of time. We recommend using the battery at least once every two to three weeks. If a battery has not been used for a long period of time, perform the new battery break in procedure described above.

Battery Storage
If you don't plan on using the battery for a month or more, we recommend storing it in a clean, dry, cool place away from heat and metal objects. NiCad, NiMH and Li-Ion batteries will self-discharge during storage; remember to break them in before use. Sealed Lead Acid (SLA) batteries must be kept at full charge during storage. This is usually achieved by using special trickle chargers. If you do not have a trickle charger, do not attempt to store SLA batteries for more than three months.